Knowledge base

Getting Started Guide (3)

Welcome to the Getting Started Guide, your go-to resource for a seamless initiation into our products and services.

Account Setup (4)

• How to Log in?
• Accepting Terms and Conditions
• Our Welcome Deck

View all 4

Profile Customisation (2)

• How do update my Profile Photo?
• Can I update my details?

Profile Settings (2)

• Managing my notifications
• How do I unsubscribe from emails?

Recognitions (3)

Welcome to the Recognitions category, where we celebrate the incredible accomplishments and remarkable journeys of our users and customers

Introduction to Recognitions (1)

• What is a recognition?

Sending a Recognition (2)

• How to send a Recognition
• Editing or Deleting a Recognition Post

Viewing Recognitions (1)

• Viewing your Recognitions

Using the Site (1)

Maximize your experience with our platform by exploring the Using the Site category.

Using the Site (10)

• Sharing Best Practice
• How do I search for posts on the timeline?
• How will my colleague know they’ve received a recognition?

View all 10

Rewards and Vouchers (3)

Welcome to the Rewards and Vouchers category, a world of exclusive rewards, enticing discounts, and special vouchers as our way of saying 'thank you' for choosing us.

Earning and Redeeming Rewards (3)

• Managing my Reward
• Redeeming my Reward
• How do I earn Cashback?

Using Vouchers (2)

• Where Can I Spend My e-Code?
• How Do I Access My e-Codes?

Voucher Issues and Help (2)

• I'm unable to spend my voucher
• Can I Get a Voucher Refund?

Discounted Vouchers (3)

Welcome to the Discounted Vouchers category, where exciting savings await you!

Purchasing and Managing Vouchers (2)

• How Do I Purchase a Discounted Voucher?
• How Do I Add a Voucher to My Google Wallet or Apple Pay?

Using and Storing Vouchers (2)

• Where Can I Find My Discounted Voucher?
• How Much Can I Save?

Troubleshooting (3)

• How Do I Save My Payment Details?
• Can I Get a Refund?
• Can I Share a Voucher with Friends?

Rippl Academy (1)

Welcome to Rippl Academy, also known as Rippl Manager Support, your ultimate resource hub for mastering the Rippl Incentives, rewards and benefits platform.

Getting the most out of Rippl (2)

• Recognition
• Peer to Peer recognition